• Agents are not effected by rejection
  • Training is at a minimal and Agents are experts in hours not days
  • The delivery of empathy is consistent and does not wain over time
  • There is no fatigue associated with talking on the telephone for extended periods of time
  • Modifications to your message can be rolled out to the team within minutes, just by replacing buttons
  • Total compliance as agents cannot ad lib or say the wrong thing